Atlanta Electricians, Lightning Bug Electric prides itself on being different from other Electrical companies in the performance, care and service they provide to their customers.
Why Lightning Bug Electric is different…
We get a lot of well the other guy is cheaper, lets examine why it is that discounted electrical services are not a good idea!
They may be cheaper but it doesn’t mean they are better, when was the last time you got the best thing for the cheapest price?
How long have they been in business? BBB, Kudzu, Angieslist? References?
If you’re lucky! They may have workers comp…what about general liability? Are the certificates still in affect?
Business license isn’t the only one you need to do electrical work
Who are they?
Do they actually do a background check? Do they call references?
How long has the technician in your home been doing electrical work? When was last time they had updated training?
What products are they installing? Run of the mill or premium, what is the manufacturer warranty? Where is the UL listing?
Will they be there?
Are they a company or a guy, if you question it, call the number you originally called and see if they have an office person to answer the phone, telephone answering service, or if the guy answers the phone himself while in your home!
What if there is a problem? will you be able to get them back to fix it?
Do they give you their own price or simply ask to see the other estimate and beat the price by a few bucks?
What is the true value of the service – Did they care about my home? Did they clean up after themselves?
Did they leave home or business in better shape than when they arrived? Did they show concern for my children or pets safety? Is price really the determining factor in value?
When they are done with the job, is that the end of the relationship? Do they really appreciate the work?
Will they say thank and will someone follow up with you to make sure everything went well or to see if you have any questions?
Did they do exactly what they said they would, or did everything change before the job was done? Did they arrive in a reasonable timeframe to what you requested?
The simple truth is that all the insurances, background checks, office personnel, employees, reliable vehicles, all of these things cost money and drive up the cost of doing business. A good company has all these things, and good costs money!
What makes us different?
We are licensed – EN213246
We are Insured Workers Comp and Liability as well as Assurity Bonded!
We require all technicians go through a background check, driving check, we have training every week on new products, code changes, customer service and safety. We also have all techs drug tested regularly.
We require all technicians on staff to either be individually licensed or working on getting their electrical license.
We follow up on every call to insure quality and to rectify any concerns.
We install only the best products, we don’t just take a manufacturers word and we research the product and check on consumer reports as well as do some testing of our own.
We make sure to send out a thank you card to each customer after every service!
We have office staff available 24 hours a day 7 days a week for calls; we actually answer our own phones!
- A+ rated with the BBB
- 5 star rated with Kudzu
- A Rating with Angie’s List
- Numerous references available
- and we will always be available if you need us!
We have never been the cheap guy on the block, truth is if you are the low guy on every job you don’t have the money to stay in business, where does that leave you, the consumer when or if there is a problem?
Admittedly we may sometimes have a hard time getting to every customer, we are very busy and we don’t just hire anybody, we take our time finding the right kind of person to fit our company, we try our very best to accommodate each and every customer even working on the weekends.
Tony and I even strap on our tools to handle the overflow when we need to. We love our customers and want to make sure they use time and time again as well as recommend us to friends and family.
We are Veteran owned, Tony is a 10 year Navy Vet., we are reputable, we are reliable and we are available to meet your electrical needs, and we are tried and true!
We are “AMERICA’S BRIGHTEST ELECTRICIANS”!
Tony and Milyssa Blanca
Owners ~ Lightning Bug Electric